Leading mobile-first travel UX and owning the Chase Travel Design System, with accessibility and compliance built in.
- Design mobile-first experiences that align with iOS Human Interface Guidelines and Android Material Design standards.
- Improve engagement and navigation across core user flows, driving 15–20% gains in usability and task efficiency.
- Work closely with compliance and accessibility teams to ensure UX is inclusive, regulation-ready, and risk-aware.
- Own the Chase Travel Design System, leading new component design, documentation, accessibility testing, and ongoing library updates.
- Coach designers on applying design-system principles across new screens, journeys, and interaction patterns.
- Contribute to hiring for junior and senior design roles, mentor team members, and provide design leadership across cross-functional projects.
